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FAQs


FAQs

What is vegan leather anyway?

Vegan leather is a cruelty-free leather substitute. It can come in many forms and fabrics, but our first two collections are made from cork and Ultraleather®.

Ok, so tell me about cork...

All of our cork products are handmade in Portugal, which is where the material is grown. It is harvested from the oak tree every seven years during a treatment process which actually extends the life of the tree, making it a wholly sustainable and ethical leather substitute.

It is water and scratch resistant and ages beautifully, just like real leather. The fabric is extremely durable but incredibly lightweight, giving you the best of both worlds. And the best part - it looks and feels amazing making it our vegan leather of choice.

And what about Ultraleather®?

All Forester Products watch straps are made with innovative Ultraleather®.

Here are some of the reasons why we love our Ultraleather®:

  • Smooth, matte finish
  • Naturally cruelty-free
  • PVC free
  • Contains no POPs
  • Meets stringent chemical emissions limits
  • EPA-registered antimicrobial protection
  • Optimal stain protection
  • Easy to clean
  • Greenguard certified

 What are your watch faces made with?

All Forester Products watch faces are made with mineral class and 316L Stainless steel and feature Japanese Quartz movement.

 

Can you ship to me?

Of course, we can! We use Ireland's universal postal service An Post to deliver all of our orders. You can check out shipping details here.   

There is an issue with my product, can I return/exchange it?

Of course. We're pretty sure you will love your purchase, but if not, you will have 21 days to return it to us in perfect condition. Check out our Returns Policy for more details. 

Do you offer discounts?

We offer regular exclusive promotions across our social media channels and email database. Make sure you connect with us on Facebook, Instagram, Twitter and sign-up to our mailing list to be the first to know.  

What is your warranty policy?

We are confident our products stand the test of time but if you have any problems, they all come with a one year warranty. If there is an issue, just email us at info@foresterproducts.com with your order number and WARRANTY in the subject line and one of the Forester Products team will issue deal with your query as quickly as possible. 

I have another question...

Please feel free to get in touch with us at any time by emailing alannah@foresterproducts.com and we will get back to you within 72 hours.